Customer Application Privacy Policy


Welcome to the Customer Application provided by MTWO SALES AND ESERVICES INDIA PVT LTD.

This page serves as an essential information resource to apprise our users of our policies concerning the collection, usage, and disclosure of Personal Information when engaging with our Customer Application.

By opting to utilize our Customer Application, you acknowledge and agree to the practices described in this Privacy Policy related to the collection and utilization of your Personal Information. Rest assured, any Personal Information gathered is solely employed for the purpose of enhancing and delivering an improved service. Your information will not be employed or shared with any external parties except as explicitly outlined within this Privacy Policy

In an effort to ensure clarity and transparency, the terminology utilized within this Privacy Policy adheres to the definitions laid out in our Terms and Conditions, which can be accessed through the Customer Application, unless otherwise defined within this Privacy Policy.

Information Collection and Use

To ensure an enhanced experience when using our Customer Application, we may request you to provide specific personally identifiable information. This information includes, but is not limited to, details concerning All Type Home Appliance & Manufacturing Industry Services and Maintenance Works. It's important to note that any information we request from you will be securely retained and utilized in accordance with the guidelines outlined in this privacy policy.

Furthermore, our application may integrate third-party services that are capable of collecting data to identify you. For more detailed insights into the data collection practices of these third-party service providers, we kindly direct you to their respective privacy policies, accessible through the following links.

We encourage you to review the privacy policies of these third-party service providers to gain a comprehensive understanding of how your data is managed within their systems. Your privacy and data security are of utmost importance to us, and we want to ensure that you have access to all relevant information.

Log Data

It's important to be aware that while using our Customer Application, in the event of an error, we may gather data and information, often referred to as "Log Data," through third-party products. This Log Data encompasses various details that aid in diagnosing and addressing issues. The information within Log Data may consist of the following:

  • Your device's Internet Protocol ("IP") address
  • Device name
  • Operating system version
  • The configuration of the app during your use of our service
  • The time and date of your interaction with the service
  • Additional statistical information

The collection of Log Data serves the purpose of enhancing your experience and ensuring the continued reliability and functionality of our application. Rest assured, the handling of this data is in accordance with our privacy policy and industry standards for data security and privacy.

Cookies

Cookies, in this context, refer to small data files that often serve as anonymous and unique identifiers. These files are commonly transmitted to your web browser from the websites you visit and are subsequently stored in your device's internal memory.

It's important to note that our Service does not employ these "cookies" explicitly. However, it's worth mentioning that our application may incorporate third-party code and libraries that do use "cookies" to gather information and enhance their respective services.

As a user, you have the choice to accept or decline these cookies, and you can also configure your preferences to receive notifications when a cookie is being sent to your device. It's essential to be aware that if you opt to decline the use of our cookies, certain features of this Service may not be accessible to you. We aim to provide a seamless user experience, and cookies are utilized to facilitate various aspects of our service.

Service Providers

Within our operations, we may collaborate with third-party entities, which can include both companies and individuals, for the following purposes:

  • To streamline and facilitate the delivery of our Service.
  • To act as service providers on our behalf, ensuring the seamless provision of our services.
  • To undertake tasks that are directly related to our services.
  • To support us in the analysis of how our Service is utilized and to improve its functionality.

It is crucial for users of this Service to be aware that these third-party collaborators may have access to your Personal Information. This access is granted solely to enable them to carry out tasks that have been delegated to them on our behalf. They are explicitly bound by agreements that prohibit the disclosure or use of this information for any purpose other than the specific tasks assigned to them. This commitment to data security and privacy is fundamental to our practices and ensures that your information remains confidential and protected.

Security

Your trust in providing us with your Personal Information is of utmost importance, and we are committed to safeguarding it. To this end, we employ commercially acceptable measures to ensure the protection of your data. However, it's crucial to recognize that while we take significant precautions, no method of data transmission over the internet or electronic storage can guarantee absolute security and reliability.

Links to Other Sites

Our Service may feature links to external websites. If you decide to click on a third-party link, you will be redirected to that specific site. It is essential to be aware that these external websites are not under our operational control. Consequently, we strongly recommend that you carefully review the Privacy Policy of these linked websites. We lack authority over the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from individuals under the age of 13. In the event that we become aware that a child under the age of 13 has supplied us with personal information, we will promptly remove this data from our servers. We encourage parents and guardians who are aware that a child has provided us with personal information to reach out to us so that we can take appropriate actions to address the situation. Your child's privacy and data security are of paramount concern to us.

Changes to This Privacy Policy

Our Privacy Policy may be subject to periodic updates. Consequently, we recommend that you revisit this page on a regular basis to stay informed about any alterations. We will make sure to notify you of any modifications by publishing the revised Privacy Policy on this page.

This policy is in effect as of 2023-10-27.

Contact Us

If you have any inquiries or suggestions regarding our Privacy Policy, we encourage you to reach out to us without hesitation. Your feedback and questions are essential to us, and you can contact us at badamtwo@gmail.com. We are here to address any concerns and provide any necessary information.